We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for a refund or an exchange.
Please return goods with a copy of the invoice and mention the reason for returning the items.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
Delivery Charges will not be refunded.
Refund requests will be processed within 7 working days after receiving the return products.
All returns should be sent to our wearhouse located at; Soni Square, Alam Chowk, Khadim Ali Road Sialkot.
For further queries about exchanges and returns, please contact us at +92-335-2288776
Follow these simple steps to return or exchange your item(s):
1. Complete Return Form
If you wish to return or exchange any portion of your online order, please complete the Return and Exchange Form on the below URL.
https://forms.gle/J5WvBChvFPvM9MPu9
After receiving your response, our team will reach out to you, just to ensure the simple confirmation and to smooth the process of product return/exhange for you.
2. Repack Merchandise
Please make sure that the item(s) you wish to return/exchange, along with the order receipt are included with your return shipment.
3. Ship to
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department CUCKOO APPAREL Soni Square, Alam Chowk, Khadim Ali Road Sialkot Pakistan
Telephone Support : +92-335-2288776 ( 9:00 AM to 6:00 PM Monday - Saturday )